Location:
Neenah, WI
Employment Type:
Full-Time
Salary:
Competitive
Job Description
The Best Western Premier Bridgewood Resort Hotel and Conference Center is seeking a reliable and dedicated Housekeeping Supervisor to join our team. This would be dual role combined of both supervisory and housekeeping shifts.
Team Member Perks / Benefits:
We believe in taking care of our team just as they take care of our guests.
As part of our team, enjoy these added Team Member Perks & Benefits:
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Team Member Swim Days: Enjoy access to the hotel's pools and hot tubs with family & friends during team swim days.
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Daily Use of Fitness Center: Stay active with free access every day.
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Discounted Hotel Stays: Get exclusive Best Western rates, including Friends & Family discounts
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Discounted Meals: Enjoy special discounts on food for you and three guests at Batley’s Grill & Bar
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Holiday Pay: Earn ‘time and a half’ pay when working Holidays.
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Aflac Insurance: Supplement Insurance options available
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Paid Time Off: Earn paid vacation time after one year - just need to average 20 hours or more a week
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401K Retirement Account: Start saving with your very first paycheck. Potential to qualify for Company Match after 1-year.
Requirements
Position Overview:
As Housekeeping Supervisor, you’ll work closely with the Executive Housekeeper and Assistant Executive Housekeeper to lead and support our housekeeping team. You’ll help uphold our cleanliness standards across guest rooms, public spaces, and back-of-house areas, with a strong focus on organization and guest satisfaction. This position requires strong communication and leadership skills as you manage daily operations, handle inventory, and respond to guest needs to maintain a welcoming environment.
Key Responsibilities:
(This is a general guideline; additional duties may be assigned).
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Train, motivate, and support housekeeping staff to deliver excellent guest service and cleanliness
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Inspect guest rooms, public areas, and back-of-house spaces to ensure quality standards
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Manage housekeeping inventory, maintaining adequate supplies and equipment
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Respond to guest requests and concerns in a prompt, professional manner
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Collaborate with other hotel departments to create seamless guest experiences
Qualifications:
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High school diploma or equivalent (additional education a plus)
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2+ years in housekeeping, preferably in a hotel setting
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1+ year in a supervisory role in hospitality preferred
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Excellent communication, leadership, and problem-solving skills
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Physical ability to lift up to 50 lbs. and stand/walk for long periods
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Bilingual (English / Spanish) is beneficial
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* Must be able to work mornings, weekends, and holidays.
Physical Requirements:
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Ability to stand for prolonged periods of time
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Ability to move around the hotel, including walking, standing, and climbing stairs
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Ability to bend, stoop, kneel, and carry items weighing up to 50 lbs.
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Skill in using cleaning equipment and tools, including vacuum cleaners, mops, and brushes.
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Stamina to work long hours and perform physically demanding tasks throughout the shift.
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Good overall health and physical strength to manage the demands of supervising a team and participating in cleaning duties as needed.
We look forward to hearing from you!