Ground Round Grill & Bar - Neenah

Job 137219 - Front Desk Supervisor
Neenah, WI

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Job Details

Location: Neenah, WI
Employment Type: Full-Time
Salary: $12.00 - $13.00

Job Description

As a Front Desk Supervisor you will be assisting the Front Office Manager in the operational aspects of the front office. You will be leading the front office team in meeting and exceeding the needs of the Best Western Premier Hotel guests with instruction and by example with the result of earning customer loyalty. Assist with the training of new team members through direct instruction and via Best Western University online modules. Demonstrate professionalism, good judgment and enthusiasm when handling employee and guest concerns. Work with a high level of self-initiative and show empowerment when handling operational issues. A major objective is assisting management in achieving or exceeding budgeted A.D.R., occupancy and RevPar that result in meeting or exceeding room revenue goals through effective yield management.

Requirements

Candidate must have previous lodging operations experience of at least 2-years.

Past supervisory experience is helpful but not required.

Additional higher education will be taken into account when selecting a person for this position.

Candidate must also be flexible to work various shifts as required including weekends.

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