Ground Round Grill & Bar - Neenah

Job 179744 - Banquet Supervisor- Bridgewood Resort Hotel
Neenah, WI

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Location: Neenah, WI
Employment Type: Full-Time
Salary: Competitive

Job Description

$150 Bonus After 90 Days!

$20 Ground Round Gift Certificate After Interview!

Plus - Ground Round and Best Western Discounts, Team Member Swim Days, and Complimentary use of the Fitness Center!

Locally owned and operated, our mission is to provide a superior experience for our guests while being good corporate citizens. We will accomplish this together by treating our Team Members like family and operating our business by our company's culture values. We take pride in promoting from within and promise to be a part of your personal development whether you are career focused in our industry or pursuing other goals. We believe in giving where we get and invest in our community that provides us so much in return!

The Best Western Premier Bridgewood Resort Hotel and Conference Center, is looking for a self-motivated individual to fill the position of Banquet Supervisor.

This is an hourly position responsible for supervising and coaching banquet team members as well as serving, bartending, and setting up events as needed. This individual will also assist with interviewing and training new hires with the goal of providing first class service to our guests.

Requirements

Position Duties

  • Greet each event contact person to review event details.
  • Supervise events execution per the Banquet Event Order (BEO).  Direct team members throughout service.
  • Guide the banquet servers in set-up of tables and place settings.
  • Be familiar with all current and upcoming event details specified in the BEO.
  • Resolve staff and customer concerns quickly and efficiently.
  • Coordinate event execution with the kitchen and set-up department.
  • Assist with the presentation of event space according to guest specifications.
  • Oversee and assist with the sanitation and cleanliness of work areas, banquet rooms and storage areas.
  • Ensure the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering section on shift.
  • Assist with the organization and transportation of food and equipment to offsite catering events.
  • Responsible for monthly inventory and completion of event consumption spreadsheets.     
  • Assist with the management of labor cost by executing events efficiently and reducing labor cost, when appropriate.   
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.

Qualifications:

  • Possess in-depth knowledge of food and beverage preparation and presentation
  • A positive attitude and the willingness to anticipate our guests’ needs; accommodate guests’ requests effectively and politely
  • Ability to work under pressure
  • Ability to work evenings, weekends, and holidays
  • Ability to follow directions
  • Excellent oral communication and listening skills
  • Excellent customer service skills

Position requirements:

  • Previous banquet set-up and service experience is not required, but preferred.
  • Speak with others using clear and professional language, and answer telephones and radio using appropriate etiquette
  • Present themselves professionally with clean and pressed attire. 
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Must be able to work nights and weekends.

 

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